INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
How can I contact customer support?
You can reach us anytime at support@yougit.store or by phone at 760-540-5300.
We typically respond within 24–48 hours.
What are your customer service hours?
Our support team is available:
Monday–Friday, 9 AM – 6 PM (PST)
Emails may be sent anytime, and we will reply during business hours.
Where are you located?
Yougit LLC
2624 Flower Fields
Carlsbad, CA 92008
California, USA
I have a question about my order. What should I do?
If your question is order-related, please include:
Your order number
Your full name
Details about your concern
Photos (if your item arrived damaged or incorrect)
Email this info to: support@yougit.store
How quickly will I receive a response?
Most inquiries are answered within 24–48 hours.
During holidays or high-demand periods, response times may be slightly longer.
INFORMATION ABOUT US
CONTACT US FOR ANY QUESTIONS
- EIN No. 92-3313112
- Address: 2624 Flower Fields Carlsbad, CA 92008 United States
- Phone: 760-540-5300
- E-mail: support@yougit.store